Showing posts with label Office 2003. Show all posts
Showing posts with label Office 2003. Show all posts

Friday, 22 August 2008

"'Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater." - Problem Fixed


I had this problem for about a week when trying to edit documents from Sharepoint 2007. Indeed, the problem became so frustrating that I needed to fix it. The error I was getting was:

---------------------------
Windows Internet Explorer
---------------------------
'Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater.
---------------------------
OK
---------------------------


I came to this article:

http://support.microsoft.com/default.aspx/kb/833714 and followed the instructions:



  1. Via Add/Remove Programs ->Office 2003 -> Change dialog, I removed and readded the Windows SharePoint Services Support component as per Method 2 in the article above.



  2. I tried to re-register the OWSUPP.DLL (with an uninstall and reinstall with regsvr32 "C:\Program Files\Microsoft Office\OFFICE11\owssupp.dll") and just got an error:



    ---------------------------
    RegSvr32
    ---------------------------
    DllRegisterServer in OWSSUPP.DLL failed.
    Return code was: 0x80070716
    ---------------------------
    OK
    --------------------------

  3. I also tried to re-register the Office 2007 copy of the dll:
    C:\Program Files\Microsoft Office\Office12\OWSSUPP.DLL



  4. Curious, I also rab dependency walker http://www.dependencywalker.com/. I dragged owssupp.dll into dependency walker and it indicated that I had Dlls missing as per the screenshot. I downloaded these from the web e.g. http://www.driverskit.net/dll/link/2263.html and moved these "missing" files to the office 11 directory - but the problem still ocurred.



  5. I finally gave up and bit the bullet and did a repair install of Office 2003 via Add/Remove Programs - (which didn’t require the install media and took about 10 mins) – and it all started working.

Aparrently, you may get this problem if various Windows XP service packs are installed or you uninstall any Visual Studio VSTO tools.