Saturday, November 22, 2008

Dell D630 Problem - Cannot enable LAN Card - Fixed

I normally connect my laptop to my home network via wireless on a Belkin Router (F1PI241EGau) from iiNet. Tonight, however, I tried to connect via a LAN port because it appears my router's wireless capability has been freezing every day with Smurf attacks - and I wanted to see the log before hard rebooting it. Rebooting has the unwanted effect of clearing out any diagnostic messages I might get right before the failure of wireless.

Problem was - I just couldn't enable the LAN adapter on my laptop - even through device manager. When I tried to enable it it would respond with a shocked "Connection Failed!" or "Windows could not enable your device" - and would show "Device is disabled (Code 22)". Nothing at all was showing up in the event log under Application/System categories - so the event log was about as useful as a screen door on a submarine in this situation.

I tried to disable some the Dell Quickset (f)utility and disabled power management to try to fix the problem. Dell has a lovely (for some) service that disables the network card when you are not on mains power called "NICCONFIGSVC" (C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe) - but still could not enable my laptop LAN card.

The simple fix was to uninstall the problematic network card and restarted. I now have a brand spanking new Local Area Network Adapter 3 which is fully functional and I can now proceed to diagnose the nasty Smurf DoS attacks.

2 comments:

Mr. Blue said...

Thanks for the tip, I've been wondering about how to fix this for quite some time... now it works!

Anonymous said...

Thank you so much! Frustrated googlers pay attention---simply follow his advice and restart. I worked on this problem for hours and nothing worked until I did this. Thanks!!!