Turns out that Vista does not support .hlp files. Unfortunately, the Australian Tax Office eTax software uses hlp files not chm files (which MS supports)
However, it looks like MS decided to support them AFTER the release of Vista. You can download winhelp.exe for Vista from the following link
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=6ebcfad9-d3f5-4365-8070-334cd175d4bb
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